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New Contributor
Oct 12, 2026 7:39 PM UTC
Question

Is there a telephone number?

How can you speak to an actual person!? I want to upgrade but this is so frustrating I have terminated the contract 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Oct 13, 2026 7:45 AM UTC

    Hi ​@Ceridwen,

     

    I'm sorry to hear about the frustration you've experienced.

     

    If you're looking to upgrade, our Live Chat team are able to help with this and can discuss the options available on your account.

     

    Alternatively, you can contact our Sales team on 0800 049 0250, who will also be happy to discuss upgrade options with you.


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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