I have tried the cancel the plan and I still have not got a cancellation email. I have cancelled the direct debit. Can someone confirm I do not have any account or anything with you please and thanks
Question
leave
+25Hi
How is it you’ve tried cancelling your plan? Are you cancelling a new order or a plan you’ve had for a while?
Cancelling direct debit is not a cancellation of an account.
https://www.idmobile.co.uk/help-and-support/leaving-id
https://www.idmobile.co.uk/help-and-advice/returns-cancellations
Tom
Log in to the iD Community.
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
