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Question

Leave ID Mobile

  • September 4, 2025
  • 3 replies
  • 22 views
J
New Contributor

I have 3 eSIMs and I just want to cancel one. I cant do it via the app as it wants to send me a code to put into my phone but I dont have a phone anymore.

Just want to cancel this please!!!! 

    3 replies

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • September 5, 2025

    Hey there ​@Jsmonkey0406, please contact our live-chat to cancel and ask to speak to an agent:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    J
    New Contributor
    • Jsmonkey0406
    • Author
    • New Contributor
    • September 5, 2025

    I have tried this but the chat bot keeps failing and doesnt understand what I want to do. This is so frustrating. I just want to talk to someone who isnt a robot. I will cancel all three is this is the case

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • September 8, 2025

    Hey there ​@Jsmonkey0406, did you ask to speak to an agent?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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