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leaving

  • May 8, 2026
  • 1 reply
  • 9 views
H
Community Member

Hello, I would like to cancel my £9 monthly contract. I want to keep my SIM card and number, but I no longer wish to continue with the monthly contract. Please stop the automatic renewals for my account. Thank you.

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • May 9, 2026

Hi ​@He3am1390,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

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