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Community Member
He3am1390
Community Member
May 8, 2026

leaving

  • May 8, 2026
  • 1 reply
  • 18 views

Hello, I would like to cancel my £9 monthly contract. I want to keep my SIM card and number, but I no longer wish to continue with the monthly contract. Please stop the automatic renewals for my account. Thank you.

    1 reply

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    May 9, 2026

    Hi ​@He3am1390,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

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