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Community Member
Abarlow
Community Member
Jul 31, 2026 8:55 AM UTC
Question

Leaving ID mobile when my texts wont work to create an account

My phone doesn’t receive text messages which I need to create an ID account so I can cancel my subscription. Please can you help me cancel my subscription? I also can’t send a message to ID for a PAC code

    1 reply

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    Aug 2, 2026 3:49 PM UTC

    Hi ​@Abarlow ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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