Community Member

leaving id. uncompetitive

Forum|Forum|17 days ago
September 19, 2026
2 replies
22 views

I can get a 5gb sim only plan with lebara for £2.50 / month. Can you match otherwise I will reluctantly switch

Geluk

Silver Contributor

Inappropriate comment for a user forum. Communicate with id via the CHAT PAGE.

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Owethu M

iD Mobile Employee

Hi @AliScrim,

Thank you for reaching out, and I'm sorry to hear that you're considering leaving iD Mobile due to the difference in pricing. I understand why the £2.50 per month offer you're seeing with Lebara would be tempting.

Unfortunately, we don't offer price matching against offers from other network providers.

However, we'd recommend contacting our Sales Team via Live Chat or by calling 0800 049 0250. They'll be able to review your account, check your eligibility and discuss the SIM-only options currently available to you.

We appreciate that you'd prefer to remain with iD Mobile, and we hope our Sales Team can find a suitable option for you.

Owethu