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Question

Left ID, now with new provider. Same number but having network issues

  • April 21, 2026
  • 1 reply
  • 5 views
G
Community Member

Existing phone number now with new phone and new network provider on a new contract. Having network issues so would appear not fully transferred. How do I advise ID mobile please

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • April 22, 2026

    Hi ​@Gelw41,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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