Skip to main content
Community Member
July 28, 2026

my contract has ended and i want to switch providers. when requesting a pac code, they are saying i will be billed an estimated £45.68

  • July 28, 2026
  • 1 reply
  • 11 views

my contract has ended and i want to switch providers. when requesting a pac code, they are saying i will be billed an estimated £45.68 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 28, 2026

    Hi ​@Bracey01,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.