my contract has ended and i want to switch providers. when requesting a pac code, they are saying i will be billed an estimated £45.68

Hi ​@Bracey01,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team