Community Member

new account issues

1 reply
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Supposes to have switches over to ID today from O2. I knew earlier in the week this would be a mess as the sim sent was not recognised and despite my efforts they did not send a reolacement. Now i have no call ability as they ported my number from O2 now left me hanging. Did all the resets and aeroplane mode toggle and nothing. Anyone else have this issue?

iD Mobile Employee

Hi @Robbo1t

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile m

The iD Mobile Team

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