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Community Member
April 24, 2026

new account issues

  • April 24, 2026
  • 1 reply
  • 8 views

Supposes to have switches over to ID today from O2. I knew earlier in the week this would be a mess as the sim sent was not recognised and despite my efforts they did not send a reolacement. Now i have no call ability as they ported my number from O2 now left me hanging. Did all the resets and aeroplane mode toggle and nothing. Anyone else have this issue?

    1 reply

    iD Mobile Employee
    April 25, 2026

    Hi ​@Robbo1t 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.