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Colin Brockwell
Community Member
Community Member
Dec 28, 2025 9:09 PM UTC
Solved

no internet

id mobil tell me my acount is up and running but when i sing in i get a blank paige,i have altered my pass word still no joy

 

 

 

 

 

    Zubeida H
    Zubeida HAnswer
    iD Mobile Employee
    Dec 29, 2025 12:57 PM UTC

    Hi ​@Colin Brockwell 

     

     

    Have you tried registering the mobile number first before trying to sign in? 

     

    Thank you.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    1 reply

    Zubeida H
    iD Mobile Employee
    Zubeida HAnswer
    iD Mobile Employee
    Dec 29, 2025 12:57 PM UTC

    Hi ​@Colin Brockwell 

     

     

    Have you tried registering the mobile number first before trying to sign in? 

     

    Thank you.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.