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Question

No missed call alert, but i did in fact miss calls!

  • June 11, 2026
  • 1 reply
  • 7 views
J
Community Member

My sons school rang me twice. I only found out 45 mins later when I reviewed a text message to say I had a voicemail(s). The voicemails were from the school. Why didn't my phone ring or why didn't I get a missed call alert? Have checked my signal/coverage, and its all fine.

I cant stay with the network if calls from my son's school dont get through.

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 23, 2026

    Hi ​@Joyt123,

     

    We are truly sorry for responding so late, however please let me know if you still require any further assistance regarding this matter or if you are facing any other issues. We’re happy to help.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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