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Active Contributor
December 1, 2025

No Network Coverage when outside

  • December 1, 2025
  • 4 replies
  • 88 views

iD Mobile 

There is no ID mobile net work coverage outside .

The phone never connects to ID mobile and only  connects to WiFi whem indoors 

    4 replies

    JoeKing
    Silver Contributor
    Silver Contributor
    December 1, 2025

    @Paul057  First did you ever have service and how long has this been going on for? 

    Are you a new customer?

    Have you checked your sim card is installed correctly? 

    Please check the IDMOBILE coverage and network status checker with the full post code, more so the network status checker as this will state and on-going work or issues.

    https://www.idmobile.co.uk/help-and-advice/coverage

    Joe 

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉
    Paul057Author
    Active Contributor
    December 1, 2025

    With ID Mobile for 18 months , sim card installed ,properly,  post code net work coverage checked , still no coverage outside .

    I want to speak with an ID mobile employee,  thanks 

    Paul057Author
    Active Contributor
    December 1, 2025

    Can ID Mobile pkease contact me , thank you , Paul 

    JoeKing
    Silver Contributor
    Silver Contributor
    December 1, 2025

    @Paul057  Use the Live chat link between

    Live Chat team are available 9am - 8pm Monday to Friday ,and 9am - 6pm Saturday, Sunday, and Bank Holidays

    In the message box type in, To speak to someone

    https://www.idmobile.co.uk/live-chat

     

     

    Joe

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉