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No Network Coverage when outside

  • December 1, 2025
  • 4 replies
  • 17 views

iD Mobile 

There is no ID mobile net work coverage outside .

The phone never connects to ID mobile and only  connects to WiFi whem indoors 

4 replies

JoeKing
Silver Contributor
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  • Silver Contributor
  • December 1, 2025

@Paul057  First did you ever have service and how long has this been going on for? 

Are you a new customer?

Have you checked your sim card is installed correctly? 

Please check the IDMOBILE coverage and network status checker with the full post code, more so the network status checker as this will state and on-going work or issues.

https://www.idmobile.co.uk/help-and-advice/coverage

Joe 


  • Author
  • Active Contributor
  • December 1, 2025

With ID Mobile for 18 months , sim card installed ,properly,  post code net work coverage checked , still no coverage outside .

I want to speak with an ID mobile employee,  thanks 


  • Author
  • Active Contributor
  • December 1, 2025

Can ID Mobile pkease contact me , thank you , Paul 


JoeKing
Silver Contributor
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  • Silver Contributor
  • December 1, 2025

@Paul057  Use the Live chat link between

Live Chat team are available 9am - 8pm Monday to Friday ,and 9am - 6pm Saturday, Sunday, and Bank Holidays

In the message box type in, To speak to someone

https://www.idmobile.co.uk/live-chat

 

 

Joe