Can to make a request to leave once you hit 30 days left on contract. (essentially giving a notice period)?
Notice period
+8Hi
I’m sorry to hear you’re thinking of leaving. Yes, you can request to leave up to 30 days before your plan ends.
You have three options:
- You can cancel with a STAC code to cancel immediately without keeping the number. You will have to provide the STAC code to any other network that you are with besides iD mobile. If you do not use the STAC code the account will stay active. Please do not choose this option if you are not able to provide the STAC code to a different provider.
- You can cancel with a PAC code to transfer the number to a different network.
- You can have a 30-day disconnection and still use the service until the contract disconnects after 30 days.
As this is a public platform, we’re unable to process this here. Please contact our customer service team via live chat: https://www.idmobile.co.uk/live-chat.
They’ll be happy to help!
Regards,
Gemma M
The iD Mobile Social Media Team
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