Community Member

pac

4 replies
59 views

I need a new pac number

previous expired

Zandile M

iD Mobile Employee

Hi @JSP

Thank you for getting in touch with us.

I am so sorry that your pac has been expired.

Please send us a private message so that we can assist you via our socials (Facebook or Instagram )

Thank you,

Zandile M

The iD Mobile Team

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Decembersangel72

Gold Contributor

Hi @JSP

If you have previously requested a PAC code and it has expired (>30 days old) then all you have to do is re-request another using the same method:-
Text the word PAC to 65075 from the SIM card you want to leave.

Hope this helps x

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M

Mpoma

New Contributor

How long its tame whith tbe transfert pac number

Gemma M

iD Mobile Employee

Hi @Mpoma,

A PAC transfer usually takes up to 24 hours to complete, depending on when the request was submitted. If you submitted it outside of working hours or over a weekend, it may take a little longer.

If more than 24 hours have passed and your number still hasn't transferred, please contact our Live Chat team and they'll be able to take a look for you.

https://www.idmobile.co.uk/live-chat

Regards,

Gemma M
The iD Mobile Social Media Team

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