Skip to main content
New Contributor
Apr 7, 2026 4:59 PM UTC

PAC CODE ERROR CANNOT RECIEVE PAC CODE

I have tried sendingong text to 65075 I've tried live chat but I keep getting the same email sent over and over again stating I cannot have a new PAC code code and to use the previous one given Ive checked all emails and spam there is no PAC code on any of them

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Apr 7, 2026 5:09 PM UTC

    Hi ​@Aky777,

     

    I am so sorry to hear that you are having trouble requesting your PAC code. I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.