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Alan Oneill
New Contributor
Alan Oneill
New Contributor
May 9, 2025 2:11 PM UTC

Pac code Request not working

Hi can some one help me I’m requesting a pac code but it’s not giving me one it’s coming up with an error even when I try via text request and on the app can some one get my pac for me please 

    4 replies

    Tom
    iD Mobile Employee
    Tom
    iD Mobile Employee
    May 9, 2025 2:23 PM UTC

    Hi ​@Alan Oneill 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Sandymp
    New Contributor
    Jan 5, 2026 11:40 AM UTC

    PAC not working, I have changed my ID package to SIM only. Text PAC and other means not working. I want my old number but seems I'd mobile are not very forth coming on pac

    New Contributor
    Tb123
    New Contributor
    Jun 21, 2026 7:18 PM UTC

    I've requested a pac. I'm staying with id mobile but I'm not getting the pac sent through

    Zandile M
    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    Jun 22, 2026 11:34 AM UTC

    Hi ​@Sandymp ​@Tb123 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m 

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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