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Community Member
Mwatson100
Community Member
September 3, 2026

pac codes for two phones, cant seem to get second code on phone.

  • September 3, 2026
  • 1 reply
  • 14 views

We have two phones on same contract. We are wanting to leave. I have the Pac code for my phone being the account holder, how do I get the pac code for the other phone as my wife has texted pac to 65075 and it won't send?

    1 reply

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    September 8, 2026

    Hi ​@Mwatson100.

     

    Thank you for your post. If both phones are on the same account under a single contract, there will only be one PAC code covering the account, which is the one you've already received as the account holder.

     

    However, if your wife's number is on a separate contract, she'll need to contact us directly so we can generate a PAC code for her.

     

    Your wife can reach us on: https://www.idmobile.co.uk/live-chat.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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