PAC issue

Hello,

I’m trying to get a PAC but keep getting an error message, despite going through all potential methods of obtaining a PAC.

“We’ve encountered an issue processing your PAC request...”

I need this resolved as soon as possible please.

Many thanks

iD Mobile Employee

Hi @PACplease,

I'm sorry to hear you're having trouble obtaining your PAC code.

If you're receiving the error:

"We've encountered an issue processing your PAC request..."

we'd recommend contacting our Customer Service Team via Live Chat so they can look into the issue and help you obtain your PAC code.

We apologise for the inconvenience and hope the team can get this resolved for you as quickly as possible.

Regards,

Gemma M
The iD Mobile Social Media Team

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