Phone number not connected. Need a PAC as want to leave ID 

Hi ​@Emme.

Thank you for sharing. I’m sorry to hear your phone number isn’t connected, and I understand you’d like to leave iD Mobile.

Before you go, these steps may help restore your connection:

• Restart your device to refresh its connection to the network.
• Turn Airplane Mode on for around 30 seconds, then turn it off again.
• Check that mobile data is switched on (if you’re having data issues).
• Remove your SIM card, gently wipe it with a clean, dry cloth, reinsert it, and restart your device.
• Make sure your device software is fully up to date.
• Reset your network settings to refresh your device’s connection.

If you would still like your PAC code after trying these steps, please contact us directly via https://www.idmobile.co.uk/live-chat and our team will be happy to generate one for you.

Thanks,

Marquerita

The iD Mobile Team