Solved
Pixel 9a fault (dead pixels)
There are dead pixels on a recently acquired Pixel 9a handset which was delivered on 20/1/2026.
What options do you have in order to fix this issue?
Decembersangel72Answer
Gold Contributor
Jan 31, 2026 1:13 AM UTC
Hi
If your phone develops a fault within 30 days of purchase contact iD Mobile at:-
https://www.idmobile.co.uk/live-chat and they'll arrange an exchange.
When contacting Live Chat, type ‘talk to a person’ in the dialogue box and this will bypass the chatbot. Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.
If your phone device develops a fault after 30 days and is within the warranty period, they'll repair it for you through a Currys store.
Hope this helps x
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