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Community Member
July 28, 2026
Question

poor contact details

  • July 28, 2026
  • 1 reply
  • 14 views

How do I talk to a person at ID? I've been bouncing round this website for ages. Do I just cancel my direct debit and wait for them to contact me?

    1 reply

    iD Mobile Employee
    July 28, 2026

     Hi ​@Badcustomerservice 

     

    You can reach us via the below options

     

    Live Chat: https://www.idmobile.co.uk/live-chat
    Our official social media pages on Facebook or Instagram
    Email: socialqueries@idmobile.co.uk

     

    -Michael Z

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