query cancellation of contract
I want to cancel my contract and do not require a PAC or STAC
I want to cancel my contract and do not require a PAC or STAC
Hi
Thanks for your post. We only offer three cancellation methods:
Cancel with a STAC code to cancel immediately without keeping your number. You’ll need to provide the STAC code to another network (not iD Mobile). If you don’t use the STAC code with a different provider, your account will stay active. Please don’t choose this option if you can’t provide the STAC code to another provider.
Cancel with a PAC code to transfer your number to a different network.
30‑day disconnection, where you continue using the service until the contract disconnects after 30 days.
Thanks,
Marquerita
The iD Mobile Team
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
Promoter: iD Mobile, Currys Newark Campus, Long Hollow Way, Newark, NG24 2NH