Skip to main content
Question

query cancellation of contract

  • August 10, 2026
  • 1 reply
  • 11 views

I want to cancel my contract and do not require a PAC or STAC

1 reply

Forum|alt.badge.img+4
  • iD Mobile Employee
  • August 11, 2026

Hi ​@K wilson.

 

Thanks for your post. We only offer three cancellation methods:

 

Cancel with a STAC code to cancel immediately without keeping your number. You’ll need to provide the STAC code to another network (not iD Mobile). If you don’t use the STAC code with a different provider, your account will stay active. Please don’t choose this option if you can’t provide the STAC code to another provider.

 

Cancel with a PAC code to transfer your number to a different network.

 

30‑day disconnection, where you continue using the service until the contract disconnects after 30 days.

 

Thanks,

Marquerita

The iD Mobile Team