Request to price match unlimited data plan

Forum|Forum|26 days ago
September 11, 2026
1 reply
19 views

Hi, I’m currently an iD Mobile customer and I would prefer to stay with iD rather than move to another network.

However, giffgaff is currently offering me unlimited data for £14 per month, and I’m considering switching because this is significantly better value for me.

Before I switch, could you please check whether iD Mobile can match the £14 per month price for an unlimited data plan, or offer me an equivalent retention deal?

I’m happy to remain with iD if you can offer me a competitive unlimited-data price. Otherwise, I will unfortunately need to switch to giffgaff.

I would appreciate it if someone could check what retention or loyalty offers are available on my account. Thank you.

Gemma M

iD Mobile Employee

Hi @Wasianmoon,

Thanks for your post.

We'd recommend contacting our Sales Team to discuss whether there are any retention offers or alternative plans available on your account.

While we're unable to check or match specific deals from the Community, the Sales Team will be able to review the options available and advise whether there are any competitive unlimited data plans that may suit your needs.

You can contact them via Live Chat here: https://www.idmobile.co.uk/live-chat

Regards,

Gemma M
The iD Mobile Social Media Team

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