Fedupwithnonexistentservice

Community Member

Question

Signal, no signal

Forum|Forum|5 months ago
April 20, 2026
1 reply
18 views

Can you leave this network mid contract due to the provider not providing the contracted terms? I bought this as a 5g phone. 5g barely exists on this network and the 4g is appalling bad to the point it doesn't work. Basically unless you are in a city center the data service is rotten.

iD Mobile Employee

Hi @Fedupwithnonexistentservice,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.