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Question

Signal, no signal

  • April 20, 2026
  • 1 reply
  • 7 views
F
Community Member

Can you leave this network mid contract due to the provider not providing the contracted terms? I bought this as a 5g phone. 5g barely exists on this network and the 4g is appalling bad to the point it doesn't work. Basically unless you are in a city center the data service is rotten. 

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • April 20, 2026

    Hi ​@Fedupwithnonexistentservice,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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