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Question

sim

  • May 21, 2026
  • 2 replies
  • 9 views
A
Community Member

My contract is ending , you do not have a good phone deal for me and have seen a better deal somewhere else , but before I decide to leave completely can you tell me what you can offer me for SIM only ? I am shopping around 

    2 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • May 21, 2026

    This is a COMMUNITY FORUM, not Customer Service; you should look around offers on the id website or your App😅

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    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 21, 2026

    Hi ​@Alicecn,

     

    Thanks for getting in touch, and we’re sorry to hear you haven’t found a phone deal that works for you at the moment.

     

    If you’re considering staying and would like to see what SIM only options may be available before making a decision, we’d recommend getting in touch with our Sales Team directly, as they’ll be able to discuss current SIM only offers and any options available to you.

     

    You can contact them here: https://www.idmobile.co.uk/live-chat

     

    Once connected, simply let them know you’re nearing the end of your contract and would like to explore SIM only options before deciding what to do next.

     

    We hope this helps.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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