So upset with idmobile

https://www.idmobile.co.uk/help-and-support/leaving-id

It's a shame as I do like idmobile but trying to get answer about using RCS chat messages with emojis one agent tells you one thing another so I'm uoset

.I know they charge for emojis bon SMS text.

But I was told I could use them on RCS CHAT  messages gree

Thank you for helping me

RCS is only available between Android devices on iD Mobile. Android to Apple or Apple to Android messages are sent as MMS and therefore incur a charge.

Hi there my phone is Android vsi does that mean it's ok,!  In a pensioner and really worried that I've incurred charges for sending texts to my family with emojis.  But I carried on as one if the idmobile agents on the telephone said I could send texts by RCS CHAT with emojis and wouldn't be charged.

I just need to know if that is correct as I'm scared I've run up a huge bill in 2 weeks.

I didn't know I couldn't send emojis with idmobile  free

Thank you

Set your bill cap to zero.

https://www.idmobile.co.uk/help-and-advice/capping

Ok thanks I'll have a look   but is it right I won't get charged for emojis WITH RCS CHAT messages please.

You say RCD CHAT only available with android on id?  Is that ANY android phone like mine.... Or do you mean it has to be an Android  phone sold to you by id in confused.

My phone is a Motorola Android

Phew WelshPaul that's exactly  what I'm doing I am  ONLY doing emojis on the people (which are most of them)  that also have RCD CHAT.  Any others I can see are SMS text so I don't add any emojis 

Big thank you been worried I was running up huge bill.  I am in Carmarthen Wales so hopefully you are in Wales too.  Thank you

Teresa 

Hope you got my reply ok

Thank you very much WelshPaul You've been very kind and patient 

I live in Swansea but I’m originally from Carmarthen. 👍🏻