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So upset with idmobile

Forum|Forum|5 months ago
April 9, 2026
13 replies
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Hi I cannot get an answer to my problem only been with you 2 weeks but I am on one month SIM how and when do j ask to leave please

Teresa

Best answer by WelshPaul

Both you and the recipient need Android phones for RCS to work. You can send free files photos audio GIFs and emojis via RCS.

WelshPaul

Platinum  Contributor

https://www.idmobile.co.uk/help-and-support/leaving-id

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

H

HedgesAuthor

Helpful Contributor

It's a shame as I do like idmobile but trying to get answer about using RCS chat messages with emojis one agent tells you one thing another so I'm uoset

.I know they charge for emojis bon SMS text.

But I was told I could use them on RCS CHAT messages gree

H

HedgesAuthor

Helpful Contributor

Thank you for helping me

WelshPaul

Platinum  Contributor

RCS is only available between Android devices on iD Mobile. Android to Apple or Apple to Android messages are sent as MMS and therefore incur a charge.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

H

HedgesAuthor

Helpful Contributor

Hi there my phone is Android vsi does that mean it's ok,! In a pensioner and really worried that I've incurred charges for sending texts to my family with emojis. But I carried on as one if the idmobile agents on the telephone said I could send texts by RCS CHAT with emojis and wouldn't be charged.

I just need to know if that is correct as I'm scared I've run up a huge bill in 2 weeks.

I didn't know I couldn't send emojis with idmobile free

Thank you

WelshPaul

Platinum  Contributor

Set your bill cap to zero.

https://www.idmobile.co.uk/help-and-advice/capping

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

H

HedgesAuthor

Helpful Contributor

Ok thanks I'll have a look but is it right I won't get charged for emojis WITH RCS CHAT messages please.

H

HedgesAuthor

Helpful Contributor

You say RCD CHAT only available with android on id? Is that ANY android phone like mine.... Or do you mean it has to be an Android phone sold to you by id in confused.

My phone is a Motorola Android

WelshPaulAnswer

Platinum  Contributor

Both you and the recipient need Android phones for RCS to work. You can send free files photos audio GIFs and emojis via RCS.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

H

HedgesAuthor

Helpful Contributor

Phew WelshPaul that's exactly what I'm doing I am ONLY doing emojis on the people (which are most of them) that also have RCD CHAT. Any others I can see are SMS text so I don't add any emojis

Big thank you been worried I was running up huge bill. I am in Carmarthen Wales so hopefully you are in Wales too. Thank you

Teresa