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Thomas Francis
New Contributor
New Contributor
May 4, 2026
Question

Spam Calls Several Times A Day

  • May 4, 2026
  • 3 replies
  • 89 views

I moved from EE to ID, using my existing and swapping that over. Ever since I get no end of spam calls, every day.

1 day alone I had 10! They come up as mobile numbers a lot of the time as well and I need my number for work.

Never had this issue before on any other network, reading through this seems to be some form of data breach and an ID issue (not that they admit this).

    3 replies

    iD Mobile Employee
    May 4, 2026

    Hi ​@Thomas Francis.

     

    Thank you for your post. I’m sorry to hear about the increase in spam calls you’ve been receiving.

     

    We understand how frustrating this can be, especially when your number is used for work. To help us investigate this further and apply any available network-level protections or blocking features to your account, we would need to look into this directly with you.

     

    Please could you contact us via live chat so we can review your account and enable the appropriate spam filtering tools and call controls where possible: https://www.idmobile.co.uk/live-chat.

     

    Once we’ve verified your account, we’ll be able to take steps to help reduce unwanted calls going forward.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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    Thomas Francis
    New Contributor
    New Contributor
    May 4, 2026

    Its not an increase, it's a constant!

    I would but your chat is out of hours.

    iD Mobile Employee
    May 6, 2026

    Hi ​@Thomas Francis.

     

    Thanks for your response.

     

    I’ve sent you a private message regarding this, please check your inbox when you get a chance so we can continue assisting you.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.