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Makkari1
New Contributor
August 25, 2026

Text messages to finalise set up of online account not sent. Four so far.

  • August 25, 2026
  • 1 reply
  • 12 views

Text messages to finalise set up of online account not sent. Four so far.

Want to cancel but can’t until I can access the account.

Shame really, ID has been good, but this is ridiculous.

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    August 27, 2026

    Hi ​@Makkari1,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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