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New Contributor
September 8, 2026
Question

trying to leave iD haven’t switched sims yet so it sends the message to the iD number not mine

  • September 8, 2026
  • 1 reply
  • 6 views

Basically, I got an iD sim because it’s so much cheaper but to switch to them right now my current provider wants £160 to leave them so I don’t want to switch until that amount is much less than that or I feel it’s almost defeating the object of switching to save money 

 

I can’t cancel it send the message to the iD number not my current number so I can’t get any further…. Is there a way to bypass this and get it sent to the number I use at present 

thanks 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    September 10, 2026

    Hi ​@lolly6891

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu