unable to receive calls, no imessage and no facetime | iD Mobile Community
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unable to receive calls, no imessage and no facetime

  • October 8, 2025
  • 1 reply
  • 32 views
S
Community Member

Received iphone 17 pro a week ago. Ported from EE today and received activation text. EE ESim worked perfectly on the phone.

I am Unable to receive calls or use imessage or facetime. Carried out all online steps, had online chats with at least five operators over two hours and stlll no sucess. I can send and receive texts and make calls over mobile network and wifi calling.

Looks like i will be cancelling in the morning. 

    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • October 9, 2025

    Hello ​@stevesdudley 

     

    Welcome and thank you for posting. 

    A switch can take up to 24 hours to complete fully. 

    Are you still experiencing issues today?

     

    Natalie

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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