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Question

unable to recieve texts

  • February 3, 2026
  • 2 replies
  • 4 views
V
New Contributor

I cannot recieve texts to verify my credit card app. I tried resetting my network mobile provider sittings in Android. Please help quickly.

    2 replies

    Lamiya C
    iD Mobile Employee
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    • Lamiya C
    • iD Mobile Employee
    • February 3, 2026

    Hi ​@Vacherin ,

     

    Thanks for reaching out. I understand how urgent this is. If you’re unable to receive texts, please try the following troubleshooting steps:

    Restart your phone.
     

    Check your network settings and ensure SMS is enabled.

    Toggle Airplane mode on and off to reconnect to the network.

    Test the SIM in another phone if possible to see if messages come through.

    Let us know if it helped.

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    V
    New Contributor
    • Vacherin
    • Author
    • New Contributor
    • February 3, 2026

    I've done the first 3 steps and am unable to do the 4th one yet. No joy I'm afraid. 

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