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upgrade

  • July 29, 2026
  • 3 replies
  • 17 views

Hi, I’ve reviewed the options to upgrade and I’m interested in the honor 600 pro, I have done research on best possible plans, across multiple sites and identified that my upgrade is the most expensive option. There is the option to leave and get a plan with Caroline warehouse or mobiles.co.uk, who are still cheaper than the upgrade offered. I am satisfied with the service I get and I’d prefer not to leave, I’m a loyal customer, my credit rating is great, pay on time and don’t see why the upgrade would be more. Please contact me to discuss. 

3 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • July 29, 2026

You won’t get contacted; you need to contact id via CHAT, not here😒


  • Author
  • New Contributor
  • July 29, 2026

That’s what I selected, thanks 


Tashnieka D
Helpful Contributor
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  • Helpful Contributor
  • July 29, 2026

Hi ​@Lorz,

 

Thanks for getting in touch, and sorry to hear the upgrade option you’ve found is more expensive than other deals available elsewhere.

I’ve just sent you a private message to help get this sorted. To find it, click your profile picture in the top-right corner and select Private Messages.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We’ll speak to you there.

 

Thanks,
Tashnieka
The iD Mobile Support Team