Skip to main content
Question

Wanting to cancel

  • June 2, 2026
  • 1 reply
  • 23 views
S
Community Member

I am attempting to cancel my plan, I am now out of contract.  Each time I try to sign in it sends a OTC to the number.  I am not using the number anymore as I moved to another provider.  How else can I sign in/cancel?

    1 reply

    M
    iD Mobile Employee
    Forum|alt.badge.img+7
    • Michael Z
    • iD Mobile Employee
    • June 3, 2026

    Hi ​@stully ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement