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Community Member
Oldredeyes
Community Member
September 9, 2026

why has my final bill gone up to laave

  • September 9, 2026
  • 1 reply
  • 24 views

Hi, I’ve been thinking of leaving to another network and last month requested the cost of leaving and have done so again this month to find that it will cost me more to leave now than it did a month ago, can you please explain how this can be considering I never have any extra charges

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 10, 2026

    Hi ​@Oldredeyes,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M
    The iD Mobile Social Media Team

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