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Question

worst. service. E V E R!!

  • April 19, 2026
  • 1 reply
  • 7 views
Denis Shiel
New Contributor

This has to be the worst Service I’ve ever experienced!!

After many many years of being a loyal customer; once they had called me into a long-term contract, I can’t back out Of without penalty, that’s when the Service gets dreadful and there’s no one who will speak to me about it either online or on the phone

Is there any way I can back out of this stupid contract or at least stop it from re-enacting without them Also hurting my credit rating as well?

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • April 19, 2026

    Hi ​@Denis Shiel,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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