Curious about how much you could get for your old phone? You can either pocket the cash or use it towards a shiny new one! Here’s everything you need to know about our Trade-In program:
How does it work?
- Complete our online form.
First things first, fill out our online form! Just let us know about your phone’s condition, enter your details, and we’ll provide you with a quote. Keep in mind, your quoted price is only valid for 21 days.
- Post your phone.
Next, you’ll get a pre-paid postage bag sent to you (it might take up to 10 working days to arrive). Once it does, just pop your phone in and send it off to Currys—no need to include any accessories!
Important information: Don’t forget to turn off Find my iPhone or Google's Factory Reset Protection before posting your phone to us. If these features aren't disabled, we won't be able to process your trade-in, and your phone will be returned to you.
How do I claim an enhanced trade-in?
If you’re claiming an ‘Enhanced Trade-In’ promotion, fill out this form before sending back your phone.
What happens next?
- Inspection time.
Once we’ve got your phone, one of our Currys tech experts will inspect it to ensure it meets your description.
- Get paid. Easy!
Once your phone condition is confirmed, you will receive your payment within 1-3 working days. We’ll keep you in the loop every step of the way and will email you when we receive the phone, once we’ve valued it and as soon as the payment has been made.
I've not received my trade-in credit or received less than expected. What should I do?
If you haven’t received your trade-in credit or got less than expected, we’ve got some information to help you out. Just check out the article below: