Skip to main content
F.A.Q.

Where can I find my bill?

  • 11 August 2021
  • 0 replies
  • 43281 views

iD Mobile
iD Mobile Employee

You can view your current and previous bills anytime in the iD Mobile app or My Account Online. Here’s everything you need to know:

 

Where can I find my bill?

 

To view and download your current or previous bills in the iD Mobile app or My Account Online, you can:

Learn more
  1. Open the iD Mobile app or log-in to My Account Online.
  2. Tap ‘Bills’.
  3. Tap ‘View previous bills’.
  4. Tap the bill you’d like to view.

 

 

Please note: If you'd like to view a bill from over 12 months ago, you'll need to submit a Subject Access Request. You can find more about submitting a SARs request on our Privacy and Cookies page, under 'Your Rights'.

 

I can’t access the iD Mobile app or My Account Online. What should I do?

 

If you’re unable to access the iD Mobile app or My Account Online, simply contact us. We can request a copy of your bill to be sent, but this can take a few working days to process.

Did this article interest you or help you find an answer to your question?
10% found this helpful
This topic has been closed for comments