Good afternoon,
I have the same email address for 2 ID mobile accounts/phone numbers, I cannot see the 2nd ID Mobile account details, please helps.
1st account number: (Information Removed), mobile number: (Information Removed),. I can see account details when I login using the email address.
2nd account number: (Information Removed),, mobile number: (Information Removed),. I canNot see account details when I login using the email address.
Kind regards
HBLee
Email address (Information Removed),
Best answer by Siân
Hi
Can you please try this article which should help - How do I add my plan to the iD Mobile app? | iD Mobile Community
If you still need further assistance, please let us know.
+4Hi
Can you please try this article which should help - How do I add my plan to the iD Mobile app? | iD Mobile Community
If you still need further assistance, please let us know.
Hi
Thanks for letting us know the issue has now been resolved.
I have also gone ahead and removed your account information from the post. Please do not share any personal or account details on the community as these are public threads.
Please reach if we can assist you in the future.
Thanks,
Natalie
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