Question

AccountSupport

I cannot access my iD mobile account that has my number connected to it,

I have not used the app in a long time and there seems to be a new app, but my account details no longer work.

Can I create a new account connected to my number or gain access to my old account so that I can see my sim?

+6

Hi @Oscarzaki,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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