Solved

Add another plan to my account

I have 2 sims on my account. I want to purchase another monthly sim but cant see how to do it?

The only buy option in my account is to upgrade, not get another sim.

Best answer by Gemma M

Hi @justaskin

I am so sorry to hear of the issues that you are experiencing when trying to place a new order.

You can either place a new order through the iD Mobile Website [https://www.idmobile.co.uk/sim-only-deals] or get in touch with a member of our customer service team, which can be done either via live chat [https://www.idmobile.co.uk/live-chat] or call them on 0800 049 0250. They would be happy to assist.

Regards,

Gemma Martch

iD Mobile Social Media Team

+5

Hi @justaskin

I am so sorry to hear of the issues that you are experiencing when trying to place a new order.

You can either place a new order through the iD Mobile Website [https://www.idmobile.co.uk/sim-only-deals] or get in touch with a member of our customer service team, which can be done either via live chat [https://www.idmobile.co.uk/live-chat] or call them on 0800 049 0250. They would be happy to assist.

Regards,

Gemma Martch

iD Mobile Social Media Team

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