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Community Member
Lg3
Community Member
June 8, 2026
Question

Add mobile number to my account

  • June 8, 2026
  • 1 reply
  • 18 views

I am unable to add my mobile number to my iD account when it's asking for number/name/dob. I have been a customer for years with the same number and just want to see my bill. Many thanks

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
June 9, 2026

Hi ​@Lg3,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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