Hi ​@gmeikle67 

Unfortunately I don’t believe adding a nickname to accounts in the app is possible, however we’ll feed the want for this feature to the team and hopefully this will be included in a future update.

Tom

Hi Tom.

Thank you for your reply.

Hopefully this may be something that could be introduced in the next update for the app.

However, can I ask whether changing the billing name within the app will cause an issue.  Is the billing name used as a security check against the number?

Hi there ​@gmeikle67, we appreciate your feedback, thank you.

Changing the billing name should be fine, as anyone can pay the bill for any contract.

Thanks,

Tyler

Tyler, 

Are you able to provide any guidance on how to change the names as I can find them online or in the app for my 3 accounts, but the names are always greyed out/locked?

Many thanks

Hi there ​@AndyJ74, can you clarify further which part your trying to change your name on?

Thanks,

Tyler