Hi, I have deleted it and re installed.  No chance of using it still.  And when I first put this one on my laptop it was doing the same!  But this one settled and I can use it now.  It says Facebook is a no go now.

Hi ​@Bigbri 

Thank you so much for confirming you were able to access the app. I do apologise that you are still unable to view it on the app. What you can also try is restart the handset and make sure you have the latest software update. 

-Owethu

Yes I have done all that thank you.  With the app, you can log in and the bits where they are trying to sell you something are perfect.  But then if you tap any link like the help one it starts leaping up and down.  You can’t type or anything.

I don’t suppose there is an app for an Apple laptop is there?

​@Bigbri 

Thank you for bringing this to my attention. You can also try a different browser to see if that helps. 

-Owethu

That’s how I am managing to reply at the moment.  On a browser on my Apple Laptop.  So if anything else crops up, I won’t be able to answer for a while as I am going out.  Will only have my phone with me.

​@Bigbri 

Thank you for confirming. I do apologise for the inconvenience caused. You can contact us via our channels for further assistance. 

-Owethu

As an update I have found that if I turn the wi fi off, it sometimes cures it. But not all the time. Plus not just my wi fi, any wi fi.