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Question

App doesnt match bill updates

  • June 4, 2026
  • 1 reply
  • 2 views
S
New Contributor

Hello, 

   I have paid my June bill but the app still says the last bill paid is May. Last month this needed looking at as my app said a payment had come out when it was still pending with the bank. 

I wouldn't want it to look like I've not paid my monthly bill. 

 

Thanks

Suzanne 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 5, 2026

    Hi ​@Suzanne05,

     

    I do see that we have a private chat open with you, we will respond to that as soon as possible. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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