Community Member

app not recognising my number

I can login into id mobile but doesn’t recognise my phone number (it’s my original number and not id mobile number)

iD Mobile Employee

Hi @Mikola,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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