Skip to main content
Community Member
suzanashton
Community Member
April 18, 2025
Solved

call logs history

Hello, where can i find on my account my call and message log history?

    Tyler C
    Tyler CAnswer
    iD Mobile Employee
    April 18, 2025

    Hey there ​@suzanashton, you will need to login to the iD Mobile app/website and view your itemised bills there.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    View in thread

    4 replies

    MZone
    Platinum 
Contributor
    MZone
    Platinum 
Contributor
    April 18, 2025

    When your bill is produced you can look at the call/message history for the past month on there. You can find them under bills and previous bills. If you need it sooner look at the call logs on your phone handset. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
    Tyler CAnswer
    iD Mobile Employee
    April 18, 2025

    Hey there ​@suzanashton, you will need to login to the iD Mobile app/website and view your itemised bills there.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Santhosh Kumar
    New Contributor
    Santhosh Kumar
    New Contributor
    December 30, 2025

    Hi iam looking for call info from yeterdays call as private number how can i trace this ?

     

    Lamiya C
    iD Mobile Employee
    Lamiya C
    iD Mobile Employee
    December 30, 2025

    Hi ​@Santhosh Kumar ,

     

    If the call came through as a private/withheld number, unfortunately it isn’t possible for you (or us) to trace the caller or view the number details. Withheld numbers are intentionally hidden by the caller.

    If the call was malicious, threatening, or harassing, your options are:

    -Report it to the police if it was serious, they can request call data if required.

    -Consider blocking withheld numbers on your handset (most phones have this option).

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

      Not the answer you were looking for?


      Create a new topic and ask a question to the iD Community.


      Create a topic
      Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
      Terms & ConditionsAccessibility statement