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call logs history

  • April 18, 2025
  • 4 replies
  • 1634 views

Hello, where can i find on my account my call and message log history?

Best answer by Tyler C

Hey there ​@suzanashton, you will need to login to the iD Mobile app/website and view your itemised bills there.

 

Thanks,

Tyler

4 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • April 18, 2025

When your bill is produced you can look at the call/message history for the past month on there. You can find them under bills and previous bills. If you need it sooner look at the call logs on your phone handset. 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • April 18, 2025

Hey there ​@suzanashton, you will need to login to the iD Mobile app/website and view your itemised bills there.

 

Thanks,

Tyler


Santhosh Kumar
New Contributor
  • New Contributor
  • December 30, 2025

Hi iam looking for call info from yeterdays call as private number how can i trace this ?

 


Lamiya C
iD Mobile Employee
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  • iD Mobile Employee
  • December 30, 2025

Hi ​@Santhosh Kumar ,

 

If the call came through as a private/withheld number, unfortunately it isn’t possible for you (or us) to trace the caller or view the number details. Withheld numbers are intentionally hidden by the caller.

If the call was malicious, threatening, or harassing, your options are:

-Report it to the police if it was serious, they can request call data if required.

-Consider blocking withheld numbers on your handset (most phones have this option).

 

Lamiya