Trying to access my account. I have been asked to create a new account to access my old account. It all works until I add my mobile number - it then says it has no record of my number.
Solved
Can't add my mobile number to Id mobile online
Best answer by Tom
Hi
All iD Mobile users will need to register again to the app/website that launched around April 2024, are you sure all your details are correct when attempting?
Have you tried both your app and the website?
https://my.idmobile.co.uk/login
Tom
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