Question

Can't login to account & am not receiving code for password reset

Trying to login to account but forgot password and whenever I try to reset it, I'm not receiving the passcode.

This is not the first time I've had this problem and I can see online how common it is. Insane that this hasn't been fixed.

Anyway can someone please help me gain access to my account?

+6

Hi @DM28,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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