Hi ​@MiaMoo1,

We're sorry to hear you're having trouble accessing the account.

As you've tried multiple combinations of names, email addresses, phone numbers and dates of birth without success, this will need to be investigated further.

Please contact our Customer Service team via Live Chat. They'll be able to securely access the account, confirm the registered details, and help you get everything set up correctly.

Regards,

Gemma M

The iD Mobile Social Media Team

No it  doesn’t help me.  Please give me a phone number for technical assistance that I can phone and speak to someone to try and sort out not only this issue but another technical issue that the web pages don’t help with.

Hi ​@MiaMoo1,

I'm sorry to hear you're having difficulties and that the information you've found so far hasn't resolved the issues.

iD Mobile doesn't have a customer service or technical support phone number that customers can call.

For technical support and account assistance, please contact our Customer Service Team via Live Chat: https://www.idmobile.co.uk/live-chat

Alternatively, you can get in touch with us through our official Facebook or Instagram channels, where the team will be happy to assist further.

We apologise for any frustration this may cause and appreciate your patience while you work to get the issues resolved.

Regards,

Gemma M

The iD Mobile Social Media Team